Our Hybrid AI–Human SOC puts world-class security experts and cutting-edge AI to work for you, around the clock. From the moment you become a FortiShield client, every alert, log entry and anomaly from your network and endpoints is funneled into our centralized SOC platform. There, our machine-learning algorithms immediately triage and prioritize events, surface the most critical threats, and suppress false positives so you’re only notified about what really matters.
Behind the scenes, our senior security engineers step in to validate and enrich those AI-flagged incidents. They investigate context, assess risk, and apply real-world threat intelligence to every decision. That human oversight ensures you never miss a sophisticated attack that might slip by pure automation, while still benefiting from lightning-fast AI speed.
You’ll see all of this activity in your branded FortiShield portal. Clear, plain-language alerts tell you what happened, when it happened, and what we did to stop it. No technical jargon required. Custom dashboards show your overall security posture, trending metrics like “mean time to detect” and “mean time to respond,” and snapshots of any active investigations. If you want deeper insight, our team can hop on a secure remote session to walk you through an incident step by step.
Because our Hybrid AI SOC combines the relentless scale of AI with the critical thinking of human experts, you get the best of both worlds: real-time threat detection, rapid containment, and expert guidance on remediation—all with minimal noise and no extra work on your end.
FortiShield Tech Group is a cybersecurity company based out of Southwest Florida, proudly serving businesses across the state. Schedule a consultation with us today to learn how our Hybrid AI–Human SOC can keep your organization secure, compliant, and one step ahead of emerging threats.